Terms and Conditions
Last updated: January 2025
1. Acceptance of Terms
By accessing and using the Ecorion Commerce website, you accept and agree to be bound by these terms and conditions. If you do not agree, please do not use our services.
2. Definitions
For the purposes of these Terms and Conditions:
- "Website" refers to the Ecorion Commerce website
- "User" refers to any person who accesses the Website
- "Products" refers to items for sale on the Website
- "Order" refers to a request to purchase Products
3. Use of Website
Access to our materials is granted for personal and non-commercial use only. Under this license, you may not:
- Modify or copy the materials
- Use the materials for commercial purposes or public display
- Attempt to decompile or reverse engineer any software
- Remove copyright or other proprietary notations
4. Products and Prices
All products and services are subject to availability. We reserve the right to discontinue any product at any time. Prices are subject to change without notice.
We strive to provide accurate product descriptions, but we do not guarantee that descriptions are complete, current, or error-free.
5. Orders and Sales Contract
Submitting an order constitutes a purchase proposal. The sales contract is considered concluded only upon our order confirmation via email.
We reserve the right to refuse or cancel orders for any reason, including pricing errors or availability issues.
6. Payment
Payment is due at the time of purchase or upon delivery (cash on delivery). We accept the following payment methods:
- Cash on Delivery (pay upon delivery)
- Bank Transfer
- Credit/Debit Cards
All payments are processed securely. We do not store complete credit card data.
7. Shipping and Delivery
We process and ship orders promptly. Delivery times vary based on location and shipping method. Please see our Shipping & Returns page for complete details.
8. Right of Withdrawal
In accordance with EU Consumer Rights Directive 2011/83/EU, you have the right to withdraw from the contract within 14 days of receiving the product without providing any reason.
To exercise the right of withdrawal, you must inform us of your decision through an explicit statement. Visit our Shipping & Returns page for complete instructions.
9. Legal Warranty
All products sold are covered by the legal warranty of conformity as provided by EU consumer protection laws. The warranty period is 2 years from the date of delivery.
10. Limitation of Liability
Ecorion Commerce and its suppliers shall not be liable for damages arising from the use or inability to use our services, except as provided by mandatory law.
11. Intellectual Property
All content on the website (text, images, logos, graphics) is the property of Ecorion Commerce or their respective owners and is protected by copyright laws.
12. Changes to Terms
Ecorion Commerce may modify these terms at any time. By using our services, you agree to be bound by the current version of these terms.
13. Applicable Law and Jurisdiction
These Terms and Conditions are governed by Romanian law and applicable EU regulations. For any disputes, the competent courts shall be those of Bucharest, Romania, without prejudice to any mandatory consumer protection provisions in your country of residence.
14. Contact
For questions about these Terms and Conditions, please contact us through our Contact page.