Privacy Policy

1. Introduction

Ecorion Commerce S.R.L. (hereinafter "we", "our" or "Ecorion") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.

Please read this policy carefully. If you do not agree with these terms, please do not access our website.

2. Data Controller

The data controller for personal data processing is:

3. Data We Collect

Personal Data

We collect personal data that you voluntarily provide when:

• Placing an order on our website
• Subscribing to our newsletter
• Contacting our customer service
• Filling out a contact form

This data may include: first name, last name, email address, shipping address, phone number, and payment information.

Automatically Collected Data

When you visit our website, we automatically collect certain device information, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent
• Navigation and interaction data

4. Purpose of Data Processing

We use the collected data to:

• Process and deliver your orders
• Communicate information about orders and requests
• Send marketing communications (with your consent)
• Improve our website and customer service
• Prevent fraud and ensure security

5. Data Sharing

We may share your data with:

We do not sell your personal data to third parties.

6. Cookies and Tracking

We use cookies and similar technologies to improve browsing experience, analyze traffic, and personalize content. You can manage cookie settings through your browser preferences.

7. Data Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us.

9. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, or to comply with legal obligations. Order-related data is retained for 10 years for tax purposes.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of changes by posting the new policy and updating the "Last updated" date.

11. Contact

For questions about this Privacy Policy or to exercise your rights, contact us.